Personal Security Virus or Malware?

[SoulSista No#1]

Thanks so much everyone....I sure hope it works......Last resort...visit to tha geek squad

[dekmusic]

i know the feelin ,just happened to me last month , i simply unplugged from the router turned my computer off for a few hours .. plugged everthing back in and as suggested started in safe mode ...simple but it worked ......

[Detroitbootybass]

Doing it yourself is fine if you know how to read a 'Hijack This' report. If you don't know what 'Hijack This' is, you'll probably want to seek out some expert help. When you think you only have been infected by Virus 'A', the much more likely scenario is that virus opened the door (like a gentleman) for Virus 'B', 'C', and 'D' to join the party.

There are forums that help people with just these issues for free - but it may take a couple of days until they get to your request as they are always very busy.


I am including three that I've used in the past with good results (there are many more though):

http://forums.malwarebytes.org/index.php?showforum=7

http://www.bleepingcomputer.com/forums/forum22.html

http://forums.majorgeeks.com/forumdisplay.php?f=35


Good luck!

P.S. - If you are using a PC, ditch 'swiss cheese' IE (Internet Explorer) for something better like Mozilla's Firefox.

[SoulSista No#1]

For the geek impaired, what is "safe mode". I actually saw this on another site about getting rid of the virus. It said to go into safe mode and do a system restore........I need s t e p b y s t e p instructions......I went to public school.....lol

[SuzanneT]

For the geek impaired, what is "safe mode". I actually saw this on another site about getting rid of the virus. It said to go into safe mode and do a system restore........I need s t e p b y s t e p instructions......I went to public school.....lol

1. Shut down computer (if it's on)If the system is already turned off, power it on.
2. Immediately after the BIOS screen (it may say Dell, Intel, AMD or whoever made your computer) pops start hitting the F8 key until the screen offering the Safe Mode option appears.
3. Use the arrow keys to highlight Safe Mode and press the Enter key.
4. The system will now boot into Safe Mode.
5. On Windows XP, you may receive a prompt asking if you really want to boot into Safe Mode. Choose Yes.
6. If you are asked to log in and your user name and password do not work in safe mode, type Administrator and no password.

[Oliver Marc]

This is the most powerful emergency public free solution that i know of, was introduced to me by badass freaky sys admins :

http://www.norman.com/support/support_tools/58732/en-uk


Save your personal data before though, it carbonizes the infected files.

To boot in safe mode the easyest way is to go START/RUN/TYPE MSCONFIG IN THE BOX/SELECT THE BOOT.INI TAB/CHECK THE SAFE BOOT BOX IN STARTUP OPTIONS/ PRESS OK. Once you booted in safe mode execute Norman_Malware_Cleaner.exe.

[SuzanneT]

Steps to turn off System Restore in Windows XP

1. Click Start, right-click My Computer, and then click Properties.
2. In the System Properties dialog box, click the System Restore tab.
3. Click to select the Turn off System Restore check box. Or, click to select the Turn off System Restore on all drives check box.
4. Click OK.
5. When you receive the following message, click Yes to confirm that you want to turn off System Restore: You have chosen to turn off System Restore. If you continue, all existing restore points will be deleted, and you will not be able to track or undo changes to your computer.
   
   Do you want to turn off System Restore?
   After a few moments, the System Properties dialog box closes.

Turn off System Restore in Vista

1. Open System by clicking the Start button , clicking Control Panel, clicking System and Maintenance, and then clicking System.
2. In the left pane, click System Protection. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
3. To turn on System Protection for a hard disk, select the check box next to the disk, and then click OK.
   – or –
   To turn off System Protection for a hard disk, clear the check box next to the disk, and then click OK.

[DaBownca]

Suz is a Goddess

[SoulSista No#1]

Thanks Chica.....Im going to go home and try this tonight and I will report back tomorrow....Peace

[TAB.]

Those forums helped me remove a System Security 2009, infection, last Summer. This lastest version 2010, is supposed to harder to remove. I always surf with task manager running. In the processes tab, you can detect and stop malicious programs(if you recognize em, anyway).

[SoulSista No#1]

Thanks a bunch........esp Suzanne......I followed your step by step instr.........and to my surprise the nasty little bugger disappeared( keeping fangers crossed)........Next time you in tha CHI.....you're first drank is on me ...lol

[SuzanneT]

Thanks a bunch........esp Suzanne......I followed your step by step instr.........and to my surprise the nasty little bugger disappeared( keeping fangers crossed)........Next time you in tha CHI.....you're first drank is on me ...lol

YAY! Glad that worked for you!!!!

[vic]

Can anyone give me step by step instructions on how to get rid of this damn spyware/virus? It blocks any attempts to try and do a system restore. It blocks all programs and I can't even get on facebook(sadface). Someone, anyone, have a remedy?

First off, dont not try to do a restore. It wont help.

Try and download the Malwarebytes software: http://www.malwarebytes.org and run it on your pc. If that does not work, you can try this workaround. Just be aware this will require some fussing about with you pc inerts.

1. Get another harddrive; only has to be big enough to install an OS, network/dsl connection software, and download the antivirus software(s). Might seem redundant, but I like to run at least 2 different softwares (provided that the os will support them)

2. Set the new drive as the master drive and install it; make the infected drive the slave (check on the labeled sectin of the drive as it usually will show where to set the switches to change what is a master and what is a slave drive).

3. Set the antivirus programs to run a full or, deep scan. Doing ths insures that the program hits all areas. Delete or remove all files quarantined by the software(s). If you have another anti-virus software on the drive, run that at full scan as well. Reason being that sadly, some programs will miss what others will catch.

4. Once done, shut down the pc, remove the drive with the anti virus software, and reset the previously infected drive as the master. Reboot, and check for any more anomalies. If everything runs smooth, download anti-virus software to that drive, and engage it immediately. Keep the other drive in a safe place just incase you need to do another cleaning of the primary. This insures that if you do get another virus, the other drive will not be infected and rendered useless as well.

Good luck.

[kaaos]

load a boot-able recovery disk were you can back up files format drive and reload OS. that is the only way to make sure its all the way off your machine

[SoulSista No#1]

otay